If you can't connect your iPad to your Magic Keyboard, Smart Keyboard, or Smart Keyboard Folio (2023)

FAQs

What do I do if my smart folio keyboard wont connect? ›

Make sure Bluetooth is turned on

Make sure that Bluetooth is turned on. If the Bluetooth icon doesn't appear, or if the menu bar status continues to indicate that Bluetooth is off, restart your computer and then try to turn Bluetooth on again.

To connect a Magic Keyboard to your iPad, you can pair it through the Bluetooth menu. If you have the specialized Magic Keyboard for iPad, it can connect using a simple magnetic strip. You can also connect keyboards to your iPad using the charging port.

If you can't connect your iPad to your Magic Keyboard, Smart Keyboard, or Smart Keyboard Folio. Update your iPad to the latest version of iPadOS. Go to Settings and tap the Software Update Available notification. If you don't see a notification, go to General > Software Update to see if an update is available.

Make sure that your keyboard is connected. Then shift-option-click the Bluetooth icon in your menu bar, scroll down to the keyboard in question, and click "Factory Reset". This should reset your keyboard to brand new.

Choose Apple menu  > System Preferences, then click Bluetooth. When your device appears in Bluetooth preferences, click Connect (or Pair). If you're asked to enter a passcode, enter the passcode on the keyboard that you're setting up. Then press Return on the same keyboard.

If your Apple wireless keyboard is still not working or not connecting, you can try to remove and re-pair it with your Mac. In the Bluetooth preferences panel, make sure that Bluetooth is enabled. Mouse over your keyboard in the list of devices, and click on the X at the right side of the entry.

Hold down the Shift and Option keys ('Alt' on some keyboards) and at the same time click on the Bluetooth icon in the menu bar. Once the menu is showing, release the keys. From the Bluetooth menu, choose Debug > Remove All Devices. Reboot your Mac, then setup your keyboard and/or mouse as normal.

To show the onscreen keyboard, tap a text field, then touch and hold on the lower-right corner of your iPad screen until the onscreen keyboard appears. To hide the keyboard again, tap on your iPad screen.

What Ipads work with Smart Keyboard? ›

The Magic Keyboard is an amazing companion for iPad Pro and iPad Air. It features a great typing experience, a trackpad that opens up new ways to work with iPadOS, a USB‑C port for pass‑through charging, and front and back protection.

If your Bluetooth keyboard will not pair with your computer, even though the keyboard normally connects, the first thing to do is replace the batteries in the keyboard. If your keyboard uses another power source, ensure the power source is providing power to the device.

Make sure the connector is completely inserted into the port. Connect your keyboard to a different USB port or to a different Mac. If this solves the problem, your Mac may need to be repaired. Contact Apple or an Apple Authorized Service Provider for service.

Some iPad Pro users reported their Magic Keyboard only stopped working when they had a faulty or poor Wi-Fi connection. So, check your Wi-Fi connection before trying other complex solutions. You can also turn it off and on to re-establish the connection.

The iPad Magic Keyboard has no battery, therefore it does not need to be charged. You can connect a USB-C power cable to the power port on the Magic Keyboard, which will charge the iPad through passthrough, however.

Compatibility. Both models of the Smart Keyboard Folio and the Magic Keyboard case work with all models of the iPad Pro made after 2018. If you want to equip your 2018 iPad Pro with the new Magic Keyboard, go for it.

Does Smart Keyboard Folio have a battery? ›

Smart Keyboard and Smart Keyboard Folio don't require batteries or external power. Smart Keyboard is compatible with the following models: iPad (7th generation and later)

It is compatible with the 11-inch iPad Pro 1st, 2nd and 3rd generation, the 12.9-inch iPad Pro 3rd, 4th and 5th generation, and the 4th generation and 5th generation iPad Air.

Magic Keyboard for iPad (compatible with iPad Air and iPad Pro) and Magic Keyboard Folio (compatible with iPad (10th generation)) include a built-in trackpad, which you can use to move around the iPad screen, open apps, and more.

Any standalone Bluetooth keyboard without a case will be compatible with all iPads.

Here's what to do. Start the Bluetooth troubleshooter: Select Start > Settings >Update & Security > Troubleshoot > Additional troubleshooters. Under Find and fix other problems, select Bluetooth > Run the troubleshooter and follow the instructions.

Turn the keyboard off and then back on again. Make sure the batteries in the keyboard aren't worn out. Press the connect or reset button on your USB receiver if it has one. Press the connect or reset button on your keyboard if it has one.

Try to remove the Bluetooth device, then pair it again. To remove a Bluetooth device, select Start > Settings > Bluetooth & devices > Devices . In Devices, select More options for the Bluetooth device that's paired but not working, then select Remove device > Yes. After that, pair the device again.

Choose Apple menu  > System Preferences, then click Bluetooth. When your device appears in Bluetooth preferences, click Connect (or Pair). If you're asked to enter a passcode, enter the passcode on the keyboard that you're setting up. Then press Return on the same keyboard.

With the keyboard unplugged, hold down the ESC key. While holding down the ESC key, plug the keyboard back into your computer. After about 5 seconds, release the ESC key. You will see the keyboard lighting flash if the reset is successful.

Why is my keyboard suddenly not responding? ›

An outdated or corrupt driver could be the reason your keyboard isn't working. Step 1: Right-click on Start and select Device Manager. Step 2: Expand Keyboards. Step 3: Right-click on the affected keyboard and select Update driver.

If the correct keyboard drivers are missing or outdated, your device may not work. You're using the wrong USB port. You may have plugged your keyboard into a USB port incompatible with it. You may also have a damaged USB port that needs to be replaced.